Our Professional Team

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We are a family owned and managed business with employees that are valued and trusted which is the main reason why our employees stay with us for so many years. The staff at H & H Auto Service goes through continuous training and certification to make sure we're up to date on the most advanced technologies and techniques.

 
 
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Bill Head
Owner & President

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Vicki Head
Vice President Marketing
and Customer Service

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Scott Mallon
VP Sales & Operations

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Vince Handley
Service Advisor & 
Customer Service Ambassador

 
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Pam Wetherall
Office Manager

 
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Robert Hicks
ASE Master Certified Technician

 
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Dustin Pascoe
ASE Master Certified Technician

 
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Nick Pongallo
Support Technician

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Rob Stover
Support Technician

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Jean Quesada
Support Technician

 
 
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What ASE Certification Means to You

ASE is the National Institute for Automotive Service Excellence. ASE-certified technicians prove their technical competence to themselves, to their employers, and to their customers. Technicians must pass difficult exams and fulfill work experience requirements to become ASE-certified. Those who pass a more comprehensive battery of exams and fulfill longer work experience requirements can earn Master Technician status. ASE requires technicians to re-test periodically to keep up with current technology and to remain certified. There are eight tests for auto technicians alone: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. 

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