Our Staff

We are a family owned and managed business with employees that are valued and trusted which is the main reason why our employees stay with us for so many years. The staff at H & H Auto Service goes through continuous training and certification to make sure we're up to date on the most advanced technologies and techniques. Staying current with our training and equipment allows us to service all repair and maintenance concerns on all makes and models. Here are a few of our courteous and professional team members. We look forward to meeting you!

Bill Heads

Bill Head

Owner & President
Vicki Head

Vicki Head

Vice President Marketing
and Customer Service
Scott Mallon

Scott Mallon

VP Sales & Operations
Debbie

Debi Weber

Bookkeeper
Vince Handley

Vince Handley

Service Advisor &
Customer Service Ambassador
Nick Pongallo

Nick Pongallo

Support Technician
Rob Stover

Rob Stover

Support Technician
Dustin Pascoe

Dustin Pascoe

ASE Master Certified Technician


Robert Hicks

Robert Hicks

ASE Master Certified Technician
Diesel Engine Specialist

Jimmy Ellis

ASE Master Certified Technician
& Diesel Engine Specialist




ASE Certification

What ASE Certification Means to You

ASE is the National Institute for Automotive Service Excellence. ASE-certified technicians prove their technical competence to themselves, to their employers, and to their customers. Technicians must pass difficult exams and fulfill work experience requirements to become ASE-certified. Those who pass a more comprehensive battery of exams and fulfill longer work experience requirements can earn Master Technician status. ASE requires technicians to re-test periodically to keep up with current technology and to remain certified. All ASE credentials have expiration dates. There are specialty exams covering all major areas of repair. There are eight tests for auto technicians alone: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. For more information, visit the ASE website.



NAPA Auto Care Center ASE Accredited AAA Approved Auto Repair ASA National Best of Bluffton Reader's Choice Reader's Choice BNI Member